Foto ilustrasi lingkungan kerja sejenis, bukan lokasi klien.
Hasil (angka contoh)
- pesanan diketik ulang oleh admin
- 0
- pesanan sebelum pukul 14.00 dikirim hari yang sama
- H+0
- admin dialihkan ke penagihan dan layanan toko
- 3 orang
Masalah
- Admin mengetik ulang ratusan pesanan salesman ke sistem gudang setiap sore.
- Faktur dibuat terpisah di aplikasi akuntansi sehingga sering berbeda dengan barang yang dikirim.
- Salesman tidak tahu stok tersedia dan batas piutang toko saat menerima pesanan.
Solusi
- Lapisan integrasi yang meneruskan pesanan ke gudang dan membuat faktur setelah barang dikemas.
- Stok tersedia dan sisa plafon piutang tampil di aplikasi salesman.
- Antrean dengan pengulangan otomatis dan dasbor untuk memantau data yang gagal tersinkron.
“Yang paling terasa: faktur sekarang selalu sama dengan barang yang benar-benar keluar dari gudang.”
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Dewi AnggrainiManajer Keuangan PT Arunika Distribusi (tokoh fiktif)
