Satpam, cleaning service, dan tenaga pendukung yang diawasi dengan tertib
Mitra Andalan menyediakan dan mengelola tenaga kerja untuk pabrik, gedung kantor, rumah sakit, dan sekolah, mulai dari rekrutmen sampai laporan bulanan.
- Personel dilatih sebelum ditempatkan
- Supervisor dengan rasio tertulis di kontrak
- Pengganti saat personel berhalangan
- BPJS didaftarkan, hak pekerja sesuai ketentuan yang berlaku
Pusat kendali operasional
Siaga 24 jam untuk klien berkontrak: laporan kejadian, permintaan pengganti, dan eskalasi ke supervisor.
- personel aktif
- 1.240
- Di semua layanan, per Agustus 2026
- lokasi kerja
- 86
- Pabrik, kantor, rumah sakit, sekolah
- kota & kabupaten
- 5
- Dilayani dari 3 kantor dan 1 pos rekrutmen
- tahun beroperasi
- 15
- Sejak 2011
Angka contoh untuk keperluan demo.
Empat layanan, satu cara mengawasi
Setiap layanan punya lingkup kerja, standar seragam, rasio supervisor, dan target penggantian personel yang tertulis.
-
SEC Supervisor 1 : 12
Jasa Pengamanan (Satpam)
Anggota satpam terlatih untuk pos jaga, patroli, pengaturan akses, dan pengawasan CCTV, lengkap dengan komandan regu dan laporan harian.
- Anggota satpam
- Komandan regu
- Operator CCTV
-
CLN Supervisor 1 : 15
Cleaning Service
Petugas kebersihan harian dengan daftar periksa per area, bahan pembersih yang tercatat, dan jadwal pembersihan berkala.
- Petugas kebersihan
- Leader
- Petugas taman
-
OFS Supervisor 1 : 20
Office Support
Resepsionis, pengemudi, office boy, dan kurir internal yang sudah diseleksi dan dibekali standar layanan kantor.
- Resepsionis
- Pengemudi
- Office boy / office girl
-
WHP Supervisor 1 : 25
Tenaga Gudang & Produksi
Tenaga bongkar muat, picker-packer, operator forklift, dan helper produksi untuk kebutuhan tetap maupun musim puncak.
- Helper gudang
- Picker & packer
- Operator forklift
Empat hal yang kami kerjakan agar Anda tidak perlu mengurusnya
Mengelola puluhan personel berarti mengurus rekrutmen, pelatihan, jadwal, dan penggantian setiap hari. Itu pekerjaan kami.
-
01
Rekrutmen berlapis
Pelamar melewati empat tahap sebelum diajukan ke klien.
- Verifikasi identitas dan riwayat kerja
- Wawancara dan tes sikap kerja
- Pemeriksaan kesehatan dasar
- Tanpa pungutan biaya kepada pelamar
-
02
Pelatihan sebelum penempatan
Tidak ada personel yang langsung diterjunkan tanpa pembekalan.
- Pelatihan dasar sesuai jenis pekerjaan
- Orientasi lokasi dan instruksi kerja
- Penyegaran berkala tiap 6 bulan
- Catatan pelatihan dapat diminta klien
-
03
Pengawasan yang tercatat
Supervisor datang ke lokasi dengan jadwal dan lembar inspeksi.
- Rasio supervisor tertulis di kontrak
- Inspeksi mendadak di luar jam kantor
- Laporan bulanan dengan indikator tetap
- Satu nomor penanggung jawab per lokasi
-
04
Pengganti cepat
Tim cadangan disiapkan agar pos dan zona tidak kosong.
- Target pengganti ≤ 4 jam untuk satpam dan cleaning
- Tim cadangan sudah mengenal lokasi
- Cuti terencana ditutup sejak hari pertama
- Capaian SLA dilaporkan tiap bulan
Rincian program ada di halaman Pelatihan & Kepatuhan; target penggantian tiap layanan ada di tabel SLA.
Tempat personel kami bertugas
Kebutuhan tiap jenis lokasi berbeda, jadi instruksi kerja dan pelatihannya pun kami bedakan.
-
Pabrik & gudang
31 lokasiPengamanan gerbang 24 jam, tenaga bongkar muat, kebersihan area produksi.
- Pos gerbang & timbangan
- Helper dan picker
- Kebersihan lini
-
Gedung kantor
28 lokasiLobi yang rapi, akses tamu yang tertib, dan staf pendukung harian.
- Satpam lobi & parkir
- Cleaning per lantai
- Resepsionis & pengemudi
-
Rumah sakit & klinik
12 lokasiKebersihan dengan zona berkode warna dan pengamanan area publik.
- Cleaning area non-medis
- Satpam IGD & parkir
- Petugas informasi
-
Sekolah & kampus
15 lokasiPenjagaan gerbang saat antar-jemput dan kebersihan ruang belajar.
- Satpam gerbang
- Cleaning kelas & toilet
- Petugas taman
Dari survei sampai laporan bulanan
Lima tahap dengan keluaran yang jelas di setiap tahapnya.
-
1
Survei lokasi
Tim kami datang untuk melihat area, jam operasional, dan titik yang perlu perhatian.
1–3 hari kerja
-
2
Proposal
Penawaran tertulis yang merinci komponen biaya, bukan hanya angka total.
3–5 hari kerja setelah survei
-
3
Kontrak
Perjanjian kerja sama yang memuat lingkup, SLA, dan hak-hak pekerja.
± 1 minggu
-
4
Penempatan
Personel direkrut atau dipilih dari tim yang ada, dilatih, lalu diperkenalkan ke lokasi.
7–14 hari kerja
-
5
Pengawasan & laporan bulanan
Supervisor berkunjung terjadwal dan mendadak; hasilnya dirangkum tiap bulan.
Selama kontrak
Sebagian lokasi yang kami layani
Nama-nama berikut fiktif dan ditampilkan sebagai contoh isi; tidak ada yang merujuk pada perusahaan sungguhan.
-
PT Sinar Tekstil Madani
Pabrik
Satpam, tenaga produksi
-
Menara Graha Persada
Gedung kantor
Satpam, cleaning
-
RS Bina Husada Mandiri
Rumah sakit
Cleaning, satpam
-
Yayasan Pendidikan Tunas Cendekia
Sekolah
Satpam, cleaning
-
PT Arunika Pangan Lestari
Pabrik
Tenaga gudang
-
Gudang Sentra Logistika
Gudang
Satpam, picker-packer
-
Klinik Pratama Sehat Sentosa
Klinik
Cleaning
-
Kampus Politeknik Graha Karya
Kampus
Satpam, petugas taman
-
PT Dharma Kemas Utama
Pabrik
Cleaning, tenaga produksi
-
Plaza Niaga Mandala
Gedung kantor
Office support
“Yang kami rasakan berbeda adalah laporan bulanannya. Angka kehadiran dan temuan patroli ada semua, jadi rapat evaluasi tidak lagi berdasarkan kesan.”
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Hendra Wicaksono
Manajer Umum, PT Sinar Tekstil Madani (fiktif)
“Saat ada petugas yang berhalangan, penggantinya sudah tahu zona dan kode warna kain. Kami tidak perlu menjelaskan dari awal.”
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Ratna Kusumawardani
Kepala Bagian Rumah Tangga, RS Bina Husada Mandiri (fiktif)
Minta proposal untuk lokasi Anda
Ceritakan jenis layanan, jumlah lokasi, dan jam operasional. Kami jadwalkan survei, lalu mengirim proposal tertulis dengan rincian biaya.
Atau telepon kantor pusat (0281) 555-0188 (Senin–Jumat 08.00–17.00 · Sabtu 08.00–12.00).